Whoop Battery Pack Updater (What Is It and How to Use It)

by | Sep 10, 2023

If you own a WHOOP 4.0, then you know how important the Battery Pack is to the device. Without it, your strap is useless.

While it’s designed to keep your WHOOP device charged, it’s not safe from technical troubles.

This is where the WHOOP Battery Pack Updater comes into play. The Updater is needed to maintain full functionality of your Battery Pack for your WHOOP.

In this article, we’ll discuss what it is, why it’s important, and how to use it.

WHOOP Battery Pack Updater: What Is It?

The WHOOP Battery Pack Updater is a software tool that allows you to update the firmware of your WHOOP Battery Pack.

It also allows your to run diagnostic tests, and even customize settings like charging mode and LED behavior.

Keeping your Battery Pack updated allows you to benefit from all the latest features and functionalities

Why Should You Update Your Battery Pack?

If you’re experiencing issues like an unresponsive battery pack or charging problems, updating the battery pack’s firmware can sometimes fix these problems.

Some of the issues that the updater can solve are:

  • Battery pack not charging the sensor
  • Unresponsive battery pack
  • Battery pack not lighting up
  • Lights on the battery pack not working

Before we go over how to update the battery pack, there are a few things you’ll need to do to prepare for it.

Prepare for the Update

Make sure you meet the following requirements:

  • Connect the Battery Pack 4.0 directly to your computer’s USB port, not through a USB hub.
  • Your Battery Pack will charge while connected to your computer.
  • Make sure that your computer meets the minimum system requirements: macOS Catalina 10.15 or later for Apple users, and Windows 10 or later for Windows users.

Now that you’ve verified you meet the requirements, let’s go over to updating process.

How to Use The WHOOP Battery Pack Updater

Step 1: Download and Installation

Below is how to download and install the WHOOP battery pack updater on both Windows and Mac.


  1. Download the WHOOP Battery Pack Updater for Windows here.
  2. If the application doesn’t install automatically, navigate to your Downloads folder.
  3. Double-click on ‘Install WHOOP Battery Pack Updater‘ to initiate installation.
  4. Follow the on-screen instructions to complete the installation.


  1. Download the WHOOP Battery Pack Updater for macOS here.
  2. Open the downloaded file to initiate the Install Battery Pack Updater.
  3. Follow the on-screen instructions to complete the installation.
  4. When prompted, grant the necessary permissions to allow the Updater to access your system.

Step 2: Update Firmware

  1. Connect your Battery Pack 4.0 to your computer.
  2. Open the Battery Pack Updater.
  3. Click on ‘Update Firmware’ and follow the on-screen instructions.

Troubleshooting and Support

If you encounter issues while updating, try unplugging and replugging your Battery Pack and run the updater again.

If that doesn’t solve the problem, we recommend reaching out to WHOOP Membership Services.

Frequently Asked Questions

Is the WHOOP Battery Pack Updater compatible with all WHOOP models?

No, the updater is only compatible with WHOOP Battery Pack 4.0.

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Ken Lynch

by Ken Lynch

Ken is a Technologist, Healthcare Data Analyst, and the owner and sole contributor to The Wearable Guy.

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